Telemedicine App Development
In the digital healthcare era, telemedicine apps have become the backbone of accessible and affordable healthcare services.
Overview
In the digital healthcare era, telemedicine apps have become the
backbone of accessible and affordable healthcare services. Our
client approached us to design and develop a doctor consultation
& prescription mobile and web application to bridge the gap
between patients and healthcare providers, especially during the
post-pandemic demand surge for online healthcare
solutions.
The goal was to create a secure, scalable, and user-friendly
telemedicine app that enables:
– Instant doctor consultations (video/audio/chat)
– Digital prescriptions & reports
– Payment integration for smooth transactions
– Seamless experience across mobile & web
Discovery & Research
– Competitive analysis of top telemedicine platforms (Practo,
Teladoc, Amwell).
– Identified pain points: long appointment wait times, limited
prescription access, low NPS.
Design & Development
– Patient & Doctor apps (iOS, Android, Web).
– Secure Video Consultation Module (HIPAA-compliant).
– Prescription Generator & EHR (Electronic Health Record).
– Multilingual support for global reach.
– Push Notifications & Reminders.
Integration
– Payment Gateways (Stripe, Razorpay, PayPal).
– Cloud hosting with AWS/GCP for scalability.
– AI-enabled symptom checker for faster triage.
Testing & Deployment
– Performance & Load Testing (10,000+ concurrent users).
– Security audits for patient data protection.
– App Store & Play Store deployment.
Frontend:
– Flutter (cross-platform mobile apps)
– React.js (web app)
Backend:
– Node.js + Express.js
– GraphQL APIs for real-time data fetch
Database & Storage:
– PostgreSQL for structured data
– MongoDB for patient medical records
– AWS S3 for document & prescription storage
Other Integrations:
– Twilio/WebRTC (video calls)
– Firebase (push notifications)
– Elasticsearch (faster search for doctors/specialties)
Outcome
– 100,000+ patient downloads within 6 months.
– 15,000+ daily consultations handled seamlessly.
– Global reach: Patients across 10+ countries.
– Revenue boost: Client reported 3x increase in revenue
post-launch.
– Scalability: App handles 10k+ concurrent users without
downtime.
– NPS Jump: From +25 → +72, reflecting excellent user
satisfaction.